CIS (Customer Information System)

RH understands the many unique challenges utilities companies face, and we can help. Leveraging our in-depth industry knowledge and extensive project experience, we can provide a complete affordable CIS solution to the utility industry.

Customer information is so important, covering the entire spectrum of interaction possibilities, depending on the type of business and potential customer activities. It makes such a difference to your customers when you can respond to their needs quickly and accurately!

We assist you in:
Building & managing customer relationships
Tracking customer information
Generating bills
Issuing service requests
Providing utility representatives information and insight into individual needs and preferences of your customers
Reducing operational expenditures in your CIS
Improving service request handling and thus reducing backlogs